תנאי שימוש

Terms of Service (English)

Last updated: 6 September 2026

1. General

These terms govern use of Mitzi Pro, operated by EDY Production, Israel. Using the system constitutes acceptance of them.

2. Relationship to the signed agreement

These terms are the general framework. Commercial terms — scope, fees, service level and duration — are set in the signed agreement with each customer. Where the two conflict, the signed agreement prevails.

3. Accounts and security

• The system is for business use by the staff the customer designates.
• The customer is responsible for keeping credentials confidential and for actions taken under its accounts.
• Tell us immediately if you suspect unauthorised use.

4. Your content

You keep ownership of everything you upload — footage, documents, client records and social content. We store and process it only to provide the service, as described in the Privacy Policy. You are responsible for holding the rights and consents needed for what you upload and publish, including the consent of people who appear in it.

5. Prohibited use

• Uploading or publishing unlawful, infringing or abusive content.
• Attempting to breach the system, bypass permissions or disrupt its operation.
• Using the system to send unsolicited bulk messages.

6. Social network connections

Connecting an Instagram account is optional. In connecting one you confirm you are authorised to manage it, and you also accept Meta’s and Instagram’s own terms. We publish only content you created and scheduled in Mitzi. You may disconnect at any time — see Data deletion.

Publishing depends on those networks’ APIs and their availability. A change or restriction on the network’s side may prevent publishing, and we are not responsible for that.

7. Availability

We aim for high availability, but the service is provided as is. There may be interruptions for maintenance, faults at infrastructure providers, or events outside our control. Any service-level commitment appears in the signed agreement.

8. Liability

Our liability is limited to direct damage and in any event will not exceed the fees paid to us by the customer in the twelve months preceding the event. We are not liable for lost profit, lost business opportunity or indirect damage. Nothing here limits liability that cannot be limited by law.

9. Termination

On termination you will be given the opportunity to retrieve your data, after which it is deleted in accordance with the Privacy Policy. We may suspend the service for material breach or non-payment, after notice.

10. Changes

We update this page as needed and the date at the top changes with it. Material changes are communicated to customers in advance.

11. Governing law

These terms are governed by the laws of the State of Israel, and the competent courts of the Jerusalem district have exclusive jurisdiction.

12. Contact

info@mitzi.pro